In short: charge the Loop Band, install the free app shown in the quick start guide in the box, connect via Bluetooth and wear the band all day, including at night. Your data appears in the app each time it syncs.
1. Charge before first use
Connect the Loop Band to the charging cable included with the product and to a USB power source. Fully charge it before first use. After that, the battery lasts 11 to 30 days depending on the features enabled.
2. Install the app and create your account
Download the app shown in the quick start guide in the box. It is free and has no subscription. Fill in your profile (age, height and weight) so calorie and activity calculations are closer to your reality.
3. Connect via Bluetooth
- Turn on Bluetooth on your phone.
- In the app, choose the option to add a device.
- Select your band from the list and confirm pairing.
Keep the app installed and allowed to use Bluetooth so your data can sync.
4. Fit it on your wrist
Wear the band about one finger above your wrist bone, snug but not tight. The sensor needs to touch your skin to measure heart rate well.
5. Wear it to sleep
To see your sleep stages, wear the Loop Band at night. The next morning, open the app and sync to see duration, stages and times.
6. Record your workouts
Choose the sport mode in the app before you start. On runs, walks and rides, take your phone to record the route with its GPS.
7. Care
- You can wear it in the shower, in the rain and while training. Avoid hot water, saunas and diving.
- Wash the band with water and mild soap and dry it well before charging.
- Only use the cable that comes with the product.
Common problems
- Not showing in the app: make sure the band is charged, Bluetooth is on and the app has location and Bluetooth permission (required by Android for Bluetooth devices).
- Missing sleep data: check that the band was fitted on your wrist and sync in the morning.
- Unstable heart rate: adjust the band's position and clean the sensor.
Still have questions? Contact us: loopband.ai@gmail.com.